1. Information We Collect
When you shop with us, create an account, subscribe to our newsletter, or contact customer support, we may collect your name, email address, phone number, billing and shipping addresses, payment details, and order history. We also collect device information, browser type, IP address, and cookies to improve your shopping experience.
2. How We Use Your Information
Your information is used to process and deliver orders, manage your account, provide customer support, send order confirmations and shipping updates, process refunds, improve our products and services, personalize recommendations, and send promotional offers with your consent.
3. Payment & Order Security
All online transactions are protected using secure encryption technology. Payments are processed through trusted and secure payment gateways. We do not store your complete credit or debit card information on our servers, ensuring safe and secure online shopping.
4. Shipping & Delivery Information
To fulfill your orders, we share only the necessary delivery information with our trusted shipping partners. This information is used solely for order processing, shipment tracking, and successful delivery of your purchases.
5. Cookies & Shopping Experience
We use cookies to remember your shopping cart, save your preferences, provide personalized product recommendations, analyze website traffic, and enhance overall site performance. You can disable cookies through your browser settings, although some shopping features may not function properly.
6. Your Privacy Rights
You may access, update, or delete your account information at any time. You can also unsubscribe from promotional emails, request a copy of your personal data, or ask us to remove your account by contacting our customer support team.
7. Third-Party Services
We work with trusted payment providers, delivery partners, and analytics services to operate our online store. These partners receive only the information necessary to perform their services and are required to protect your data.
8. Data Retention
We retain your personal information only for as long as necessary to process orders, provide customer service, comply with legal obligations, resolve disputes, and maintain accurate business records.
9. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or security practices. Any updates will be posted on this page with the revised effective date.
10. Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact our customer support team through our Contact Us page or email us at privacy@shopmarkethub.info.
